Terms and Conditions

Welcome to our website
By using this website you are agreeing to comply with and be bound by our terms and conditions of use, which together with our privacy notice govern Firebird’s relationship with you in relation to this website and our online services. If you disagree with any part of these terms and conditions, please do not use our website or purchase our products or services.

Firebird Data Protection Consultancy Limited is the owner of this website. Firebird is a company registered in England and Wales (Company No. 10841251). Our registered address is 20-22 Wenlock Road, London, N1 7GU. Our Data Protection Act registration number is ZA288370.

1. General Use of the Website

The content on the pages of this website are for your general information and non-commercial use. It is subject to change without notice.

This website uses simple cookies to help visitors navigate and to assess site performance. For more information, please see our Cookie Policy.

This website contains material which is owned by or licensed to us. This includes, but is not limited to, the design, layout, look, appearance, graphics, and information resources such as guides and articles. Reproduction is prohibited unless Firebird has provided explicit consent and the appropriate acknowledgements are displayed.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

Unauthorised use of this website or materials may give rise to a claim for damages and/or be a criminal offence.

This website may include links to other websites. These links are provided for your convenience only. They do not signify that we endorse the linked website(s), and we accept no responsibility for their content.

2. Purchases and Downloadable Content

Firebird may make digital resources, such as toolkits, guides, videos, or templates (“Digital Content”), available for purchase or download from this website.

All prices for Digital Content are clearly displayed prior to purchase. All prices include VAT, unless otherwise stated. Payment must be received in full before access to Digital Content is provided (either through download on this website or from an alternative platform).

Digital Content is made available to you immediately after purchase. By completing your purchase, you acknowledge and agree that:

• you consent to immediate access to the Digital Content; and
• you waive your statutory 14-day right to cancel under the Consumer Contracts Regulations 2013. 

If you wish to retain your 14-day right to cancel, please order the Digital Content by contacting us at info@firebirdltd.co.uk. We will then arrange delivery of the Digital Content after the cancellation period has expired.

Due to the nature of Digital Content, once it has been successfully downloaded or accessed, Firebird cannot offer refunds except where required by law.

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, including your right to a remedy if the Digital Content supplied is faulty, not as described, or otherwise does not meet legal standards.

Using our Digital Content

You are granted a non-exclusive, non-transferable license to use the Digital Content for your personal or internal business use only. You may not copy, reproduce, distribute, resell, sub-license, or otherwise make the Digital Content available to any third party in any form (including by sharing files, login details, or links to access materials such as toolkits, templates, or training videos) without Firebird’s prior written consent.

3. Not Legal Advice

All information, resources, and Digital Content provided by Firebird, whether on this website or supplied following purchase, are intended for general guidance and educational purposes only.

Nothing provided by Firebird should be interpreted or relied upon as legal advice.

You should seek your own independent legal or professional advice before taking, or refraining from taking, any action based on the information or Digital Content provided by Firebird.

Firebird accepts no responsibility for any loss, damage, or liability arising from reliance on the information or Digital Content as if it were legal advice.

4. Limitation of Liability

Firebird accepts no liability for any loss or damage (whether direct, indirect, incidental, or consequential) arising from the use of this website or from the use of any Digital Content, except where such liability cannot be excluded under applicable law.

Firebird does not guarantee that the website or any Digital Content will be error-free, uninterrupted, or free from viruses or other harmful components, although every reasonable effort has been made to reduce this likelihood.

5. Governing Law

Your use of this website, and any purchase of Digital Content, is subject to the laws of England, Northern Ireland, Scotland, and Wales.

6. Contact

If you have any queries regarding the use of this website, Digital Content purchases, or these terms and conditions, please email us at info@firebirdltd.co.uk.

Last Updated: 03/09/2025